nancy craft
skills
TECHNICAL
- Creating archiving structure for client work, from server to back up on DVD or tape
- Creating and maintaining databases for font and image libraries
- Training staff in production standards, software and operating system usage
- Performing IT help desk duties, hands-on and remotely
- Determining the most efficient way for a particular software to provide solution(s) for each client project
- Installing system and other software, diagnosing/correcting problems on Mac computers
- Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes
- Generating or adapting equipment and technology to serve user needs
- Diagnosing what is causing an operating error and either solving the problem or enlisting the assistance of someone who can
- Identifying measures of system performance and the required actions to improve or correct it
- Performing routine maintenance and determining when and what kind of maintenance is needed